Delivery Policy
General Information
All orders are subject to product availability. Orders will be delivered to the delivery address specified by the Customer. Currently, we can only send orders to street addresses in West Malaysia. We do not deliver to a PO Box address. We are unable to ship to any International address. Strictly no refunds for any delivery and handling charges.
Delivery Time
Orders are packed and delivered from Monday to Saturday only. Unfortunately, we do not provide delivery services on Sunday and Public Holidays. Our normal delivery time for furniture in stock is 5 - 7 working days and 10 - 14 working days for made-to-order product (or customised furniture). However, these estimated delivery timeframe is indicative only and we reserves the rights to extend estimated delivery dates. Delivery timeframe may vary due to high demand or exceptional circumstances beyond our control. You will be advised of an approximate time of arrival one day before and on the day of delivery. Should a delay occur you would be contacted immediately.
Note: Working day means Monday to Saturday, except public holidays, and is according to Kuala Lumpur calendar.
Delivery Charges
Below charges apply for delivery within Klang Valley and selected area of Selangor & Kuala Lumpur. Presently, our delivery truck is available only within Peninsular Malaysia. Simply add the products you would like to purchase to your cart, then proceed to the checkout page and fill in your postcode to calculate your delivery fee. We deliver all orders using our standard packaging materials. Any special packaging requested by customer is subject to additional charges. Please contact us for more information.
| Area Cover | Product Cover | Purchase Amount | Delivery Charges |
| Selected Klang Valley | Normal product, offer product, offer + normal product | RM 200 and above | Free |
| Below RM 200 | RM 45 |
| Area Cover (Out of Klang Valley) | Product Cover | Purchase Amount | Delivery Charges |
| Banting Klang, Kajang, Mahkota, Rawang, Bukit Beruntung, Putrajaya, Cyberjaya, Sepang, KLIA | Normal product, offer product, offer + normal product | Any | RM 150 |
| Semenyih | RM 150 | ||
| Kuala Selangor, Tanjong Karang, Sekinchan, Sabak Bernam, Tanjong Sepat | RM 400 |
Delivery to Other States
We offer delivery to West Malaysia only subjected to terms and conditions. Shipping is calculated at checkout and delivery fees range from RM300 - RM1000 for our in-house logistic team. On-site assembly is complimentary.
Delivery & Assembly
Our in-house truck delivery includes unpacking, assembly and the removal of packaging materials. Otherwise stated, our outsourced logistic partner will deliver the furniture right to your door-step only.
Delivery Restrictions
Please let us know of any delivery restrictions or special request before delivery. For commercial buildings or condominiums, customers are required to check with their management for vehicles height limits, parking restrictions, cut-off time, deposits or lift access if necessary. We agree to deliver goods to you on the understanding that reasonable access is available. Delivery fees do not apply to floors without lift access. Please be aware that an additional charge will be incurred for lifting goods by stairs.
